Privacy policy

Our privacy policy

Greenpower Benelux vzw, located Koning Albertlaan 46, 9840 De Pinte, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Greenpower Benelux vzw

VAT BE770237507

1. Personal data we process

Greenpower processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

  • First name and surname
  • Address details
  • Phone number
  • Email address
  • IP address
  • Internet browser and device type
  • Company name

By transmitting or entering their data, users grant permission to this application to use this data to respond to information queries, price enquiries or any type of question.

2. Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at, we will delete this information.

3. For what purpose and on what basis we process personal data

Greenpower Benelux processes your personal data for the following purposes:

  • Handling your payment.
  • Sending our newsletter and/or advertising leaflet.
  • Calling or emailing you if necessary to carry out our services.
  • Informing you of changes to our services and products.
  • To deliver goods and services to you.
  • Greenpower Benelux analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.

4. Automated decision-making

Greenpower Benelux does not make decisions based on automated processing about matters that could (significantly) affect individuals. This concerns decisions that are made by computer programmes or systems, without any human being (e.g. an employee of Greenpower Benelux) being involved.

5. Retention time

Greenpower Benelux does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods:

Personal data > 7 Years > To provide/offer our services correctly.

6. Sharing personal data with third parties

Greenpower Benelux only provides data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

"Confidential processing" means that we process personal data confidentially in accordance with the legal requirements in force in Belgium, in particular the General Data Protection Regulation (GDPR) and the Law of 8 December 1992.

7. Cookies, or similar techniques, that we use

Greenpower Benelux uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Webtica uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.

You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.

8. View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Greenpower Benelux and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

You can send a request to view, correct, delete, transfer your personal data or request the withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

9. How we secure personal data

Greenpower Benelux takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via Greenpower Benelux has taken the following measures to secure your personal data:

  • Security updates to software & server.
  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL) We send your data over a secure internet connection. You can tell this by the 'https' address bar and the padlock in the address bar.
  • DKIM, SPF and DMARC are three Internet standards we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

10. Within the EU

We do not provide personal data to parties located outside the EU.

11. Questions

If You have any questions or comments following our Privacy Policy please contact us!